Heads up...

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ap0
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Re: Heads up...

Post by ap0 » 18 Jun 2018, 18:12

Thank you very much for keeping everything running, and for the super-quick'n'smooth migration ♥

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psi29a
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Re: Heads up...

Post by psi29a » 19 Jun 2018, 16:35

wrote a little tool to convert things like:
(RM-2 from redmine: created on 2011-08-06 by {'id': 1, 'name': 'Lukasz Gromanowski'}, , closed on 2011-08-23 by {'id': 14, 'name': 'Jason Hooks'}, relates #133)

to:
(RM-2 from redmine: created on 2011-08-06 by Lukasz Gromanowski, , closed on 2011-08-23 by Jason Hooks, relates #133)

I'll be running this on all the tickets.

Once that is done, I'll go about updating the 'notes' or comments... see if I can get some names in there as well. :)

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AnyOldName3
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Re: Heads up...

Post by AnyOldName3 » 19 Jun 2018, 16:39

Yay!
AnyOldName3, Master of Shadows

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psi29a
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Re: Heads up...

Post by psi29a » 19 Jun 2018, 21:37

Write another tool...

updating discussions now:

https://gitlab.com/OpenMW/openmw/issues/1
(from redmine: written on 2012-03-21)
to
(from redmine: written on 2012-03-21 by Kromgart)
give it a few hours and we should be caught up 8-)

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lysol
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Re: Heads up...

Post by lysol » 19 Jun 2018, 21:40

You're a machine psi. Great work.
Normal mapped texture replacers, exclusive for OpenMW:
My Nexus page

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psi29a
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Re: Heads up...

Post by psi29a » 20 Jun 2018, 08:50

Taking longer than I thought... but getting there:
https://gitlab.com/OpenMW/openmw/issues/1032

Once I'm done with this, I'm going to get our OpenMW-Template and Example-Suite issues out of redmine and into GL

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psi29a
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Re: Heads up...

Post by psi29a » 20 Jun 2018, 10:52

Something interesting... GL has support for something called "Helpdesk" or "Servicedesk". We could turn this on and use it to help our end-users who have questions about OpenMW.

This builds up a knowledge base that end-users can also use a resource instead of reading the FAQ or asking questions in the forum.

We can also integrate this into OpenMW as well, like the crash catcher will automatically gather relevant information and create a support-ticket that the end-user can track.

Just an idea.

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Ravenwing
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Re: Heads up...

Post by Ravenwing » 20 Jun 2018, 17:42

As long as you don't think it will be too hard to maintain, sounds like a great idea!

My only hesitation is this makes it more likely that people will send duplicate questions since it's via email. Part of the benefit of the forum is the whole thread is visible to everyone so people can see if someone else has reported the same thing. Although perhaps this is good as it will show how prevalent a particular bug is if we're getting a bunch of messages about it.

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Zini
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Re: Heads up...

Post by Zini » 20 Jun 2018, 17:46

Sounds potentially very spammy to me. We already have the forum for support request. I don't see the need for another channel.

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psi29a
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Re: Heads up...

Post by psi29a » 20 Jun 2018, 17:52

and crash catcher integration?

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